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  • Customer service: Mon–Fri, 8am–4:30pm UK time

  • Free UK mainland delivery

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Delivery & returns

Delivery

  • Free to mainland UK, with no minimum order.
  • Delivery time: 8 to 14 working days.
  • Our sofas and armchairs are delivered compressed in a compact box that fits up stairwells, into lifts and through standard doors.
  • Once your order has shipped, you receive an email with your tracking number.
  • We do not currently deliver to Northern Ireland, the Scottish islands, the Isles of Scilly, the Channel Islands or the Isle of Man.

Full details are in our delivery policy.

Cancellation and returns

  • Statutory 14-day right to cancel from receipt of the goods – see our right to cancel page.
  • On top of that, we offer a voluntary returns period of 30 days in total from receipt of the goods – see our returns policy.
  • We cover the cost of returns. We collect unpacked sofas and armchairs from your home by arrangement.
  • To arrange a return, email us at contact@maisonforma.uk.

Your statutory rights

Your statutory rights under the Consumer Rights Act 2015 apply to all our products.