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Information provided under the Electronic Commerce (EC Directive) Regulations 2002 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Trading name
Maison Forma
Trader
Yoann Bourin, sole trader (Entrepreneur individuel – EI), registered in France
Geographic address
11 Rue des Archers
51200 Épernay
France
Contact
Email: contact@maisonforma.uk
Phone: +44 7458 107 257
Customer service: Monday to Friday, 8am to 4:30pm UK time (excluding weekends and public holidays)
Registration
Registered with the Trade and Companies Register (RCS) of Reims, France, under number 887 865 178
SIRET: 887 865 178 00065
Website hosting
Shopify International Limited, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland
Complaints
If you have a complaint, please contact us first at contact@maisonforma.uk. We reply by email within 8 to 24 hours, Monday to Friday, and aim to resolve every complaint within 14 days.
We are not obliged to, and do not, use an alternative dispute resolution (ADR) provider. For free, impartial advice on your consumer rights, you can contact the Citizens Advice consumer helpline on 0808 223 1133.
Last updated: October 2026