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Frequently asked questions
Models, colours, dimensions, materials, delivery: answers to the questions we are asked most often.
With its clean lines and sleeping function, the SORA range suits contemporary living spaces that serve several purposes. The BULÉA collection, with its rounded silhouette made of soft upholstered sections and generous volume, makes a strong statement. The LUMA collection leans towards a lounge feel, with a low seat and a relaxed look.
Shades such as Linen, Slate or Charcoal suit most interiors. Bolder colours such as Forest, Midnight, Coral or Eucalyptus give the room character. On large models, a strong colour anchors the room visually; on compact models, a neutral shade keeps the room from feeling heavy.
Thanks to its dual role as a sofa and a bed, the SORA suits small flats. The LUMA 2-seater (130 × 72 cm) and the LUMA Mini armchair (80 × 72 cm) stay compact. The BULÉA Mini is 120 cm wide and 114 cm deep; the BULÉA 2-seater sofa (190 × 114 × 80 cm) also needs enough depth. Please measure before ordering.
The SORA is upholstered in hard-wearing microfibre corduroy, with removable, washable covers. The BULÉA is covered in a performance fabric tested to 36,000 rubs (Martindale). The LUMA is covered in a durable suede-effect fabric.
On the SORA, all covers come off and go in the washing machine. BULÉA and LUMA are made in one piece; their covers are not removable and are cleaned directly on the furniture.
For everyday care, simply vacuum the sofa with a soft brush attachment. Dab stains quickly with a slightly damp cloth, do not rub, and do not use abrasive cleaning products.
Our sofas and armchairs are delivered compressed in a compact box that fits up stairwells, into lifts and through standard doors. BULÉA and LUMA need no assembly. The SORA goes together in about fifteen minutes, without tools. The foam reaches its final shape 24 to 48 hours after unpacking.
Delivery to mainland UK is free, with no minimum order. Delivery takes 8 to 14 working days. Once your order has shipped, you receive a tracking number by email. We do not currently deliver to Northern Ireland, the Scottish islands, the Isles of Scilly, the Channel Islands or the Isle of Man.
No. Compression is done at the factory with dedicated machines. Please check the model's dimensions and the route into your home before opening the packaging. This does not affect your right to cancel.
Yes. You have a statutory 14-day right to cancel. On top of that, we offer a voluntary returns period of 30 days in total from receipt of the goods. We cover the cost of returns. To arrange a return, email us at contact@maisonforma.uk.
Your statutory rights under the Consumer Rights Act 2015 apply to all our products. If a product is faulty, please contact us with your order number and a few photos.
Email us at contact@maisonforma.uk or call us on +44 7458 107 257. We reply by email within 8 to 24 hours, Monday to Friday.