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1. About us
This website is operated by Maison Forma, Yoann Bourin EI (sole trader), 11 Rue des Archers, 51200 Épernay, France. Email: contact@maisonforma.uk. Further details are in our Legal notice.
2. Scope
These terms govern your use of this website. Orders are governed by our Terms of sale, our Right to cancel and returns policy and our Delivery and payment policy. If there is any conflict, our Terms of sale prevail.
3. Using the website
Using this website is free. You agree not to misuse it, in particular not to introduce malicious software, not to run automated requests at a level that disrupts the website, and not to give false information when ordering or contacting us.
4. Customer account
If you create a customer account, you are responsible for keeping your login details confidential. Please tell us straight away if you suspect any unauthorised use of your account. You can ask us to delete your account at any time by email.
5. Content and intellectual property
All content on this website (text, photos, graphics, videos, logos) is protected by copyright and other intellectual property rights. You may not copy, adapt or distribute it beyond what the law allows without our prior written permission.
6. Product presentation
We make every effort to show colours and materials accurately. Colours may look different depending on your screen and its settings. Some photos show products in a room setting; decorative items are not included unless expressly stated.
7. Reviews and submissions
If you send us reviews, photos or other content for publication, you confirm that you own the rights to it and that it does not infringe anyone else's rights. You grant us a free, non-exclusive licence to publish it on our website and channels. We may refuse or remove unlawful or offensive content. We publish genuine reviews only and do not edit them to change their meaning.
8. Links to other websites
This website may contain links to third-party websites (for example payment providers or social networks). We are not responsible for their content.
9. Availability
We aim to keep the website available at all times but cannot guarantee it. Maintenance or technical problems may cause temporary interruptions.
10. Liability
Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud. For orders, our liability is set out in our Terms of sale.
11. Privacy
Information about how we use personal data is set out in our Privacy policy.
12. Changes
We may update these terms, for example when we add new features or when the law changes. Orders already placed remain governed by the terms in force at the time of the order.
13. Law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you also benefit from the mandatory rules of the place where you live, and you may bring proceedings there.
Last updated: October 2026